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Online Member Services

Welcome to the Presbyterian Health Plan Online Member Services webpage. We hope this makes our services more convenient for you.

Big improvements have occurred to your Pres Online service.

Pres Online is now easier for you to navigate, so you can get to the information you want, when you need it.  You'll also notice that your information is available real-time and any changes you make are immediately available.

New

  • Requesting a new ID card and changing your PCP is now easier
  • Co-insurance, deductible and out-of-pocket amounts met this year are now available
  • Detailed Other Insurance information is now online
  • Detailed information regarding your Primary Care Practitioner (address, phone number, etc)
  • Find a Doctor, Provider and Facility functionality is now easier to navigate

Even with all the enhancements in place, there's only one thing that doesn't change -- your username and password.

My Pres Online
Log on to My Pres Online to*:

  • Change your Primary Care Practitioner (PCP)
  • Request a replacement ID card
  • Check claim status
  • View authorizations
  • View your benefit plan
  • Verify your eligibility

* The availability of Pres Online functions is dependent upon your employer's preferences.

If you have not yet registered for "MyPresOnline" you can sign up now.

RxPortal
Use RxPortal to:

  • Check your prescription benefits
  • Get mail-order prescriptions
  • Find pharmacies
  • Find out about your medications and possible side effects
  • Check your medication history

Improve Your Health
Get answers to health questions through our NurseAdvise New Mexico Line, request appointments, find out about your medications, find healthy recipes and much more.

Explore Presbyterian's Services 
Additional Resources and Benefits Available to Members

Terms
The Glossary of Terms explains technical terms you may encounter when talking about your plan or healthcare benefits.

Health Information Privacy Policy
Presbyterian is serious about protecting the privacy of your health information. Please read our Privacy Policy (English) or Aviso Sobre La Privacidad (Spanish).